Privacy and Personal Data Processing Policy

      Last Updated: February 10, 2026

      At Teldinco Engineering Solutions (hereinafter «Teldinco»), we value your privacy. This policy describes how we collect, use, and protect the personal information of users on our website www.teldinco.com, in compliance with current Colombian regulations (Law 1581 of 2012) and applicable regulations in the United States.

      1. Data Controller

      • Company Name: Teldinco Engineering Solutions

      • Website: www.teldinco.com

      • Contact Email: gerencia@english.teldinco.com

      2. Information We Collect

      We may collect the following data through our contact forms, registrations, or procurement processes:

      • Identification Data: First and last name.

      • Contact Information: Email address, phone number, physical address.

      • Professional Data: Company name, job title (specifically for B2B engineering solutions).

      • Browsing Data: IP address, cookies, and usage data through analytics tools.

      3. Purpose of Data Processing

      Your data will be used for the following purposes:

      • To provide contracted engineering services and technical solutions.

      • To respond to inquiries and technical support requests.

      • To send commercial updates, newsletters, or project information (with prior authorization).

      • To comply with legal, accounting, and tax obligations in Colombia and the U.S.

      • To improve the user experience on our web portal.

      4. Rights of Data Subjects (Habeas Data)

      In accordance with Colombian Law 1581 and international regulations, you have the right to:

      • Access, update, and rectify your personal data.

      • Request proof of the authorization granted.

      • Revoke authorization or request the deletion of data when legal principles are not respected.

      • Access your processed personal data free of charge. To exercise these rights, you may send a communication to: [Insert Email Address].

      5. International Data Transfer

      Since Teldinco operates in both Colombia and the United States, your data may be transferred to or stored on servers located in either country. Teldinco guarantees that the receiving country offers adequate levels of data protection in accordance with the standards required by the Superintendence of Industry and Commerce (SIC) of Colombia.

      6. Information Security

      We implement the necessary technical, human, and administrative measures to prevent the alteration, loss, unauthorized consultation, or use of your information.

      7. Use of Cookies

      Our website uses cookies to enhance the browsing experience. You can configure your browser to reject cookies, although this may limit some site functionalities.

      Legal Note: This text is for informational purposes and does not constitute professional legal advice. Due to the complexity of U.S. laws (which vary by state), we recommend having a legal expert review the final version.